Contact information

Thanks for visiting Mohave Custom Design. We’re here to help with product questions, order support, shipping updates, compatibility questions, and general customer service.

Mohave Custom Design is based in Lake Havasu City, Arizona, where we design and produce functional mounts, brackets, and accessories built for real-world adventure, off-road use, travel, and everyday utility.

Customer Support

For the fastest service, please contact us by email:

Email: contact@mohavecustomdesign.com

Location: 1642 McCulloch Boulevard N #2073, Lake Havasu City, AZ 86403

Business Hours: Monday–Friday, 9:00 AM–5:00 PM Arizona Time

Phone: 928-732-3633

Response Time: We typically respond within 1–2 business days.

If your message is about an existing order, please include your order number so we can help you as quickly as possible.

What We Can Help With

We’re happy to assist with:

  • Product questions before ordering
  • Order status and shipping updates
  • Compatibility questions
  • Installation questions
  • Return and refund questions
  • Damaged, defective, or incorrect items
  • Custom product inquiries

Order & Shipping Support

Most orders ship within the timeframe listed on our Shipping Policy page. Some products may be made to order or produced in small batches, which can occasionally add additional processing time depending on demand.

Once your order ships, tracking information will be sent to the email address used at checkout when available.

Returns & Product Issues

If you received a damaged, defective, or incorrect item, please contact us as soon as possible with your order number and photos of the issue. We’ll review the details and help resolve the problem.

For return eligibility, timing, and exclusions, please review our Refund Policy before sending any item back.

Compatibility & Product Disclaimer

Mohave Custom Design manufactures independent aftermarket products and accessories. Any third-party brand names mentioned on our website are used only to describe product compatibility.

Mohave Custom Design is not affiliated with, endorsed by, or sponsored by any vehicle manufacturer, satellite internet provider, accessory brand, or other third-party company referenced on this website.

Contact Form

Please use the contact form below or email us directly at:

contact@mohavecustomdesign.com

We appreciate your support and look forward to helping you.